Check Out

Check-In and Check-Out

Check-in starts at 2 p.m. Check out is before 11 a.m. If you would like to arrange for check-in or late check-out, please check at the time your reservation. Your request may be accommodated depending on availability.

Smoking

Smoking is prohibited indoors at Apples. Smoking is allowed outside, away from any entrance and exit. Please discard your butts in the trash. Please be respectful of guests. Please be extra cautious smoking in Big Bear due to the high wildfire hazard.

Pets

While we love pets, Apples cannot accommodate pets.

Taxes and Fees

Local taxes and fees apply.

Rates

Rates are subject to change. Your rate is locked in at the time of booking.

Children

Children are welcome at Apples. However, Apples is not child-proofed. Please supervise your child(ren) at all times as Apples assumes no liability for children.

Cancellation

Due to the personal attention we offer our guests, cancellations affect us greatly. Your deposit is your commitment to us that you are securing your reservation and our commitment to you that your room will be waiting for you upon your arrival. Should you need to cancel your reservation for any reason, notify us at least 14 days prior to your reservation and we will refund the entire amount of your reservation less a service charge of 10%. Cancellations made less than 14 days in advance of your reservation will be charged the full amount of the reservation, unless we are able to re-book. If we re-book, we will refund the amount of your reservation less the 10% service charge.